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Quick and EasyCreekbed Technology, Inc. only provides computers, software, and accessories that are recognized for their durability and ease of service. If you need help with a defective product or are in need of warranty service you can contact us directly for help. Most campuses have an IT department that will be the first to look at your computer to determine whether the problem is hardware or software related. On site service only covers the computer hardware and components, and does not cover software conflicts. virus problems, or user error. If your computer problem turns out to be software related, you will be charge a fee of $85 dollars an hour, so we encourage you to first have the on campus assigned IT person evaluate your computer before we come to do the service. You were given the on campus contact info when you first made your purchase. If you can not find that info, contact us by email or phone, and we’ll give you the contact info for your campus. You can call us if you need help and we will answer your questions over the phone, or direct you as to where you can get help. Contact information:Here is some information you may be asked for when you contact us, so please have it ready.
Email: service@creekbedtech.com |